FAQs

WHY IS A GOOD QUALITY COT MATTRESS IMPORTANT FOR MY BABY?

The Merifor® mattress seeks to protect your baby, that most precious of gifts, when you put your baby in the cot and walk away. A mattress isn’t just a purchase, it is an investment in your child’s future wellbeing.

We use our unique Ellergenic® technology and Merifor Allergy Protection™ to fight against microbes and bacteria in the sleeping environment, giving you reassurance and protecting your little dreamer in their cot, ensuring they have the best start in life.

WHAT DOES THE ALLERGY UK SEAL OF APPROVAL MEAN?

All our mattresses have the Allergy UK Seal of Approval which means that they have been certified as products that reduce the level of allergens in the sleeping environment, protecting your little dreamers whilst they sleep.

HOW DO I CLEAN MY MATTRESS?

The Merifor easycare inner cover is fully waterproof and sealed to prevent contamination of the core. This can be easily wiped clean using a mild detergent.

All mattresses come with fully removable outer covers that can be washed at 60°C to remove allergens and house dust mites. We recommend washing the cover regularly to ensure your little dreamer has a clean and hygienic sleeping environment.

DO I NEED TO TURN THE MATTRESS REGULARLY?

All Merifor mattresses are made from high quality components so turning your mattress is not necessary to prolong the life of the mattress. However, all of our mattresses are fully reversible and Tranquillity has specific sleeping surfaces for the weight of your baby, so should be turned once your little dreamer weighs at least 10kg, or 22lbs.

DOES MY MATTRESS COME WITH A GUARANTEE, AND IF SO HOW DOES IT WORK?

For peace of mind we offer guarantees on all Merifor mattresses as follows:

1 year guarantee for Moses, Crib and Travel mattresses

2 year guarantee for Felicity mattresses

3 year guarantee for Serenity mattresses

4 year guarantee for Tranquillity mattresses

If you have any concerns with your mattress please contact us with the product batch number (found on the Handmade for Me label on the outer cover) and we will be happy to help.

WHEN WILL MY MATTRESS BE DELIVERED, AND CAN YOU DELIVER OUTSIDE THE UK?

We aim to deliver all items within 7 working days.
Exceptional circumstances beyond our control such as bad weather or courier delays may cause your order to take longer to be delivered.

Deliveries are made Monday-Friday between 8am and 7pm.

International delivery options are available upon request, please contact us to enquire further.

Please note that we are unable to deliver to PO Boxes or addresses outside of the United Kingdom.